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We are the live chat and click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand..

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Customer Commitment

We hear time and again from customers that our support is personal, fast, and effective. For two years in a row, 96% of customers say the support we provide is good or excellent.

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Research

Nobody invests more money in understanding how to optimize live chat. Our research has led to product improvements, documented best practices, and a profile of the shopper who prefers live chat above all.

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eCommerce Expertise

We serve 24 of the Internet Retailer Top 500 and 85 of the Second 500 making us the #2 provider amongst the 1,000 largest ecommerce sites.

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