We are the live chat and click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand..
We hear time and again from customers that our support is personal, fast, and effective. For two years in a row, 96% of customers say the support we provide is good or excellent.
Nobody invests more money in understanding how to optimize live chat. Our research has led to product improvements, documented best practices, and a profile of the shopper who prefers live chat above all.
We serve 24 of the Internet Retailer Top 500 and 85 of the Second 500 making us the #2 provider amongst the 1,000 largest ecommerce sites.